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عمومی::
مهندسی مجدد فرآیند کسب وکار، باز مهندسی فرآیند کسب وکار، باز مهندسی فرآیند کسب وکار، باز مهندسی فرآیند کسب وکار
profound knowledge, business process reengineering (BPR), lean thinking،Business process reengineering (BPR) dimension advocates redesigning and reengineering of extant business processes in order to achieve the elusive customer centricity.
Therefore, in order to become comprehensively digital, any bank should carry out BPR exercises in both customer-facing and non-customer- facing departments in parallel.
BPR is carried out to bring in customer-centricity and enhancing customer experience.
BPR encompasses more areas so that new business and technology initiatives are in total alignment and aim towards getting maximum customer satisfaction.
BPR continues to be carried،With ERP, an enterprise can automate its fundamental business applications, reduce the complexity and the cost of the collaboration, force the enterprise itself to take part in the Business Process Reengineering (BPR) to op- timize its operations, and finally result in a successful business" (She & Thuraisingham, 2007, p. 152).
These include lean manufacturing, total quality management, and business process reengineering.
Business process reengineering strives to improve the effectiveness and efficiency of the various processes within an organization.
Business Process Reengineering
Business process reengineering is a management approach that strives to improve the effectiveness and efficiency of the various processes within an orga- nization.،Business Process Reengineering (BPR), a more recent model of performance improvement, is an example of the consequence of such a flawed implementation.
Though it appears that change management and BPR success are positively linked, it also appears that organizational experience in integrating them together is still in its infancy, and that more research is needed in this regard.
In addition, integration of change management with BPR may take different forms, and thus, more research is needed to determine when and how a specific approach of change management can be used (Al-Mashari, Irani, &Zairi, 2001).
However, suffice it to say that many of the reported failures of BPR are thought to be due to its primary focus on "technical aspects," while effective change frequently requires a sociotechnical process that is consistent with normative-reeducative approaches (Robbins & Langton, 2003).
Business process reengineering: A survey of experience.
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